Conflict Resoltion & Management
- Helps you address workplace conflict early and effectively
- Prepares managers and teams to lead with confidence and reduce disputes
Course Content
What will you learn?
Addressing Root Causes of Conflict
Understand what triggers workplace disagreement so you can intervene early.
Improving Engagement & Productivity
Learn how resolving conflict swiftly can increase retention, morale and output.
Using Mediation for Better Outcomes
Explore how mediation techniques can lead to constructive resolution rather than escalation.
Understanding Legal Responsibilities
Gain clarity on relevant employment law and your duties in managing conflict.
What are the benefits?
Stronger Leadership Skills
Develop the confidence to lead teams through tense situations and maintain a positive climate.
Reduced Risk & Improved Culture
Create a more stable workplace by reducing conflict-related costs, turnover and disruptions.
Enhanced Professional Development
Equip managers, HR professionals and team leaders with recognised skills for career progression.
Learning Outcomes
Knowledge and Understanding
Learners will gain a clear understanding of the key principles, legislation, and best practices from the course.
Skills and Application
Learners will be able to apply their knowledge confidently and appropriately within their workplace, promoting safe, effective, and person-centred practice.
Accreditation and Compliance
All learners will receive a Certificate of Completion, with all courses designed to meet or exceed CQC and OFSTED training requirements.
Other Courses
Book Course
We’d love to help you get started — simply let us know you’re interested in booking, and we’ll be in touch right away to secure your training and answer any questions.
